Privacy policy

1. Personal Information We Collect

When you visit or make a purchase from KomorePets, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  • Device Information: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.

  • Customer Support Information: Any details provided when contacting our support team at komorepets@outlook.com.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Fulfilling orders and processing payments.

  • Shipping and delivering your items.

  • Communicating with you regarding your orders or customer support inquiries.

  • Screening orders for potential risk or fraud.

  • Providing you with marketing communications or promotional offers (where consented to).

3. Sharing Personal Information

We share your personal information with third-party service providers to help us run our business and fulfill our contracts with you. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.

  • Payment Processors & Shipping Partners: To process payments securely and ship products to your door.

4. Cookies

We use cookies to optimize your browsing experience on our site, store preferences, and analyze website traffic. You can choose to set your browser to decline cookies, though some features of the site may not function properly as a result.

5. Your Rights & Data Retention

When you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete this information. If you are a resident of certain regions (such as the European Economic Area or California), you have the right to access, update, or request the deletion of your personal data.

6. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, questions, or if you would like to make a request, please contact us by email at komorepets@outlook.com.